Your Opinion Counts
We are committed to providing our patients with expert personalised health care of the highest quality at all times in a relaxed, comfortable and unhurried environment.
Patient Satisfaction Questionnaire (PSQ)
In order to continue providing a service that is the very best in private healthcare we send out approximately 200 PSQs every year to evaluate how well our Practice is perceived and how we can improve the patient’s experience. You can also pick up a PSQ form from our office or you can download it by clicking here.
Patient Satisfaction Questionnaire Results
Patient Satisfaction Questionnaire results can be viewed by clicking here.
Should you have an issue which you would like to discuss please do not hesitate to contact any member of staff or Dr Edmonds so we can work together to resolve it for you. For full details of our Complaint Resolution Procedure please download here.
In the event that a complaint is not resolved to your satisfaction our Practice follows the IDF Complaints Procedure (click here). If you have any questions please do not hesitate to ask our Practice Manager.